Dell Boomi is a business unit acquired by Dell in 2010 that specializes in cloud-based integration, API management, and Master Data Management.
UNIFI SERVICES (DAL Global Services)
Replacing a Celigo solution that lacked the scale and flexibility Unifi needed, Boomi powers seamless data exchange between ERP and CRM systems. Accurate, up-to-date information is saving the finance team from error-prone manual work.
The world’s leading aviation ground handling service provider, Unifi has grown rapidly, employing 25,000 personnel across 15 countries as enterprises continue to adopt its platform.
Equipping finance and sales personnel with the right data to be more efficient and productive was a key priority. Unifi needed to streamline its order-to-cash process, improve financial reporting on customer accounts, and establish a single source of truth for finance and sales.
Unifi was using Celigo to integrate NetSuite OneWorld ERP and Salesforce CRM but found Celigo lacked the scale and flexibility to handle the growing complexity of integrations. Problems with data not syncing correctly and dissatisfaction with Celigo support also prompted Unifi to explore integration alternatives.
Unifi also wanted to integrate its platform, which allows customers to build and manage social media campaigns, with NetSuite. The company was sceptical of Celigo’s ability to handle that integration without extensive custom coding.
Boomi has streamlined order-to-cash processes at Unifi. The company can now pull both opportunity and final quote data into NetSuite for more detailed insights, eliminating error-prone manual work for accountants.
Unifi has also connected NetSuite with its homegrown operational platform to enable financial reporting and analysis in NetSuite, rather than manually moving data from both systems into spreadsheets.
And in future, Unifi plans to move NetSuite data into Salesforce to give sales reps better insights into customer invoicing and payments.
Boomi’s low-code integration platform gives Unifi fast, intuitive integration development with the flexibility to handle complex integration scenarios. With Boomi, Unifi has been able to streamline and automate business processes, eliminating previous manual work. Benefits realized include:
Before adopting Boomi, first look at where your company’s data is stored, how data is used, stakeholder needs, and address any compliance and data governance concerns. One of our Cloud Experts can help you get started and decide if Boomi’s right for your organization. Schedule a consultation with us today.