INDUSTRY: Retail & E-commerce
LOCATION: USA and Canada.
For retail and e-commerce companies, the crucial key performance indicators are linked to orders, customers, & website visitor behaviour. All functions teams were heavily dependent on the Data Analytics team for insights on all core metrics. Creating reports on excel would take hours if not more to churn data, limiting the productivity of the Data team.
To outpace their competitors, the client required automated (BI) reports helping them make faster, better, and smarter business decisions.
Looking into all these aspects, GWC created multiple dashboards using Looker – an automated BI solution tool.
Vital KPIs in the dashboards and looks:
Adopting modern BI solutions helped them make faster business decisions and stay ahead of the competition.
Creating a single source of truth benefitted functional teams, to find detailed self-service and customized reports, which empowered them to make better decisions and achieve their retail and e-commerce business goal.